Privacy Policy

1. Information We Collect

1.1 Personal Information: We may collect personal information including name, contact details, medical information, and genetic data as required for our genomic testing services.

1.2 Biological Samples: We collect and analyze biological samples containing genetic material for testing purposes.

1.3 Technical Information: We may collect information about how you access and use our website and services.

2. How We Use Information

2.1 Personal information is used solely for providing genomic testing services, quality assurance, and regulatory compliance.

2.2 Genetic data is analyzed according to the specific testing requirements and reported to authorized personnel only.

2.3 De-identified data may be used for quality improvement and research purposes where permitted.

3. Information Sharing

3.1 Personal information is not shared with third parties except as required by law or with explicit consent.

3.2 Results are provided only to authorized recipients as specified in the service agreement.

3.3 We may engage service providers who assist with laboratory operations under strict confidentiality agreements.

4. Data Security

4.1 We implement appropriate technical and organizational measures to protect personal information.

4.2 Access to personal information is restricted to authorized personnel only.

4.3 Electronic data is stored on secure systems with regular backup procedures.

5. Data Retention

5.1 Personal information is retained only as long as necessary for the purposes for which it was collected.

5.2 Retention periods comply with applicable legal and regulatory requirements.

5.3 Secure disposal procedures are followed when information is no longer required.

6. Your Rights

6.1 You have the right to access personal information we hold about you.

6.2 You may request correction of inaccurate or incomplete personal information.

6.3 You may lodge a complaint if you believe your privacy has been breached.

7. Contact Information

For privacy-related inquiries, please contact:

Privacy Officer
DNAIQ Pty Ltd
Email: privacy@dnaiq.com
Phone: +61 499 299 282